Delivery & Returns
Delivery: At Trendessy, we strive to process all orders within 1-3 business days. Once your order is processed, please allow 6-10 days for delivery. We work with reliable shipping partners to ensure your products reach you securely and in a timely manner.
We offer free shipping on all orders.
Return Policy: We want you to be completely satisfied with your purchase from Trendessy. If for any reason you are not happy with your order, we offer a 30-day return policy.
To initiate a return, please reach out to our customer support team. You can contact them at info.trendessy@gmail.com. Our dedicated support staff will guide you through the return process and provide any necessary assistance.
Return Guidelines:
- All returned items must be in their original condition, unused, and with the original packaging.
- Returns must be initiated within 30 days of the delivery date.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
- Note that all returns needs to be sent back to our warehouse in China.
Refunds: Upon receiving your returned item and confirming its condition, we will process your refund. Please allow a few business days for the refund to reflect in your account.
Contact Us: If you have any questions about our delivery and return policies or need assistance with a return, please contact our customer support team at info.trendessy@gmail.com. We are here to ensure your shopping experience with us is smooth and enjoyable.
Thank you for choosing Trendessy. We appreciate your trust in us and are committed to providing you with excellent service.